Privacy & Data Effective 2025 Last Updated: January 2025

fk77 Privacy Policy — How We Protect Your Personal Data

Your privacy matters to us. This policy explains exactly what data fk77 collects, why we collect it, how we use it, and what rights you have over your own information. We've written it in plain language — no legal jargon, no vague promises.

How fk77 Protects Your Privacy

Six core commitments that define how we handle your personal information.

End-to-End Encryption

Every piece of data you send to fk77 — from your registration details to your payment information — is encrypted using TLS 1.3. Your personal data is never transmitted in plain text. Stored data is encrypted at rest using AES-256, the same standard used by major financial institutions worldwide.

We Never Sell Your Data

fk77 does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate your account, process payments, verify your identity, and improve the platform. Any third party that receives your data does so only to provide services directly related to your fk77 account.

Minimal Data Collection

fk77 only collects the data we actually need. We don't ask for information that isn't relevant to running your account or complying with legal requirements. If a piece of data isn't necessary, we don't collect it. This principle of data minimisation is built into how we design every part of the platform.

You Control Your Data

You have the right to access, correct, export, and delete your personal data at any time. Requests are handled by our support team and processed within 30 days. You can also withdraw consent for optional data processing — such as marketing communications — directly from your account settings without affecting your ability to use the platform.

Strict Access Controls

Access to your personal data within fk77 is restricted on a need-to-know basis. Only staff members who require access to perform their specific job function can view your data. All internal access is logged and audited. Staff who misuse access to player data face immediate disciplinary action.

Breach Notification

In the unlikely event of a data breach that affects your personal information, fk77 will notify you within 72 hours of becoming aware of the incident. We will explain what data was affected, what steps we have taken to contain the breach, and what you can do to protect yourself. Transparency is non-negotiable.

Summary: fk77 collects only the data needed to run your account and comply with legal requirements. We never sell your data. You can access, correct, or delete your data at any time by contacting [email protected].

01Introduction

This Privacy Policy describes how fk77 ("fk77", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors ("you", "your") who use the fk77 platform, including the website at https://fk77.app and any associated mobile applications.

We are committed to protecting your privacy and handling your personal data with transparency and care. This policy is written in plain language so you understand exactly what happens to your information when you use fk77. If you have any questions that this policy does not answer, contact us at [email protected].

By registering an account or using any part of the fk77 platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions, which govern your use of the platform.


02Data We Collect

fk77 collects personal data in three ways: information you provide directly, information generated automatically when you use the platform, and information received from third parties such as payment processors.

Category Examples Source
Identity Data Full name, date of birth, national ID number, photograph Provided by you during registration or KYC verification
Contact Data Email address, mobile number Provided by you during registration
Financial Data bKash/Nagad account number, transaction history, deposit and withdrawal amounts Provided by you and received from payment processors
Technical Data IP address, device type, browser type, operating system, session duration Collected automatically when you use the platform
Usage Data Games played, bets placed, pages visited, features used, time spent on platform Collected automatically during your sessions
Communications Data Support chat transcripts, emails sent to fk77, survey responses Provided by you when you contact us
Marketing Preferences Whether you have opted in or out of promotional communications Provided by you via account settings or registration form

fk77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law.


03How We Use Your Data

fk77 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are incompatible with why it was originally collected.

  • Account Management: To create, maintain, and secure your fk77 account, including verifying your identity and age.
  • Payment Processing: To process deposits and withdrawals via bKash and Nagad, and to detect and prevent payment fraud.
  • Legal Compliance: To meet our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and other applicable laws.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Platform Improvement: To analyse how players use fk77 and identify areas where the platform can be made faster, more reliable, or easier to use.
  • Responsible Gaming: To monitor gameplay patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
  • Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive these communications.
  • Security: To detect and prevent fraud, cheating, account takeovers, and other security threats to the platform and its players.

05Data Sharing

fk77 does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: bKash and Nagad receive the financial data necessary to process your transactions. These providers operate under their own privacy policies and are bound by contractual data protection obligations.
  • Identity Verification Providers: Third-party KYC service providers receive identity documents and related data to verify your age and identity. These providers are contractually prohibited from using your data for any other purpose.
  • Game Providers: Game software providers may receive anonymised gameplay data for the purpose of game performance monitoring and RNG certification. No personally identifiable information is shared with game providers.
  • Legal Authorities: fk77 will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law, or when we believe disclosure is necessary to prevent fraud or protect the safety of players.
  • Business Transfers: In the event of a merger, acquisition, or sale of fk77's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved.

fk77 never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.


06Data Retention

fk77 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

  • Account Data: Retained for the duration of your account and for 5 years after account closure, in line with AML regulatory requirements.
  • Transaction Records: Retained for 7 years from the date of each transaction, as required by financial regulations.
  • KYC Documents: Retained for 5 years after account closure or the end of the business relationship.
  • Support Communications: Retained for 2 years from the date of the last communication.
  • Technical and Usage Data: Retained for 13 months from collection, after which it is anonymised or deleted.
  • Marketing Preferences: Retained until you withdraw consent or close your account.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.


07Security Measures

fk77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • All data in transit is encrypted using TLS 1.3.
  • All data at rest is encrypted using AES-256.
  • Access to personal data is restricted to authorised staff on a need-to-know basis.
  • All internal access to player data is logged and subject to regular audit.
  • fk77 undergoes regular third-party security assessments and penetration testing.
  • Two-factor authentication is available for all player accounts and is mandatory for staff accounts.
  • Our payment infrastructure is PCI-DSS compliant.

Despite these measures, no system is completely immune to security risks. If you suspect your fk77 account has been compromised, contact support immediately at [email protected].


08Cookies and Tracking

fk77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit the fk77 website.

Cookie Type Purpose Can Be Disabled?
Essential Required for the platform to function — login sessions, security tokens, language preferences No — platform will not work without these
Analytics Help us understand how players use the platform so we can improve it Yes — via cookie preferences
Performance Monitor platform speed and identify technical issues Yes — via cookie preferences
Marketing Track whether you clicked on a promotional link before registering Yes — via cookie preferences

You can manage your cookie preferences at any time through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of fk77.


09Your Privacy Rights

You have the following rights in relation to your personal data held by fk77. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of all personal data fk77 holds about you, along with information about how it is used.

Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention requirements.

Right to Restriction

Request that we limit how we use your data while a dispute about its accuracy or our use of it is being resolved.

Right to Portability

Request a copy of your personal data in a structured, machine-readable format that you can transfer to another service.

Right to Object

Object to processing of your data based on legitimate interests, including profiling for marketing purposes.

Some rights are subject to legal limitations — for example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled in full.


10Children's Privacy

fk77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you are not permitted to register an account or use any part of the fk77 platform.

If we become aware that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on fk77, please contact us at [email protected] so we can investigate and take appropriate action.


11Changes to This Policy

fk77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the platform.

The updated policy will take effect 7 days after notification for existing players, and immediately for new registrations. We encourage you to review this policy periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Continued use of fk77 after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.


12Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the fk77 privacy team. We take all privacy enquiries seriously and aim to respond within 3 business days.

  • Email: [email protected]
  • Live Chat: Available 24/7 through the fk77 platform
  • Subject Line: Use "Privacy Request" for data rights enquiries to ensure faster routing

For account-specific privacy requests, always contact us from the email address registered to your fk77 account. This helps us verify your identity and process your request without delay.

Your Data Is Safe With fk77

Privacy You Can Trust.
Games You Can Enjoy.

Register your free fk77 account today. Your personal data is encrypted, never sold, and always under your control. Deposit via bKash or Nagad and start playing with confidence.

18+ only. Please gamble responsibly.   Responsible Gaming  |  Terms & Conditions